The Complainant Must do the following:
The complainant must lodge a written complaint with the Registrar of the Council. The letter of complaint must be signed by the complainant. Please note that: the complaint letter may be made available to the practitioner or his/her legal representative. For authenticity, it is advisable that the complaint letter be drafted in a form of a sworn in statement or signed and witnessed by a Commissioner of Oaths/Justice of Peace/Ex-Officio.
How the complaint is handled?